Fix Dito SIM No Signal Issue - Step-by-Step 2-Minute Guide

The “Dito SIM no signal” issue means your phone can’t connect to the DITO network. This network issue is caused by weak signal coverage, incorrect settings, or hardware problems.
Here’s a step-by-step guide to fix the Dito SIM service error.

Note: DITO runs on a 4G LTE and 5G-only network. If your phone doesn’t support these technologies, you may have connection issues.

Fix Dito SIM No Signal

There are several possible causes and solutions for the Dito SIM no service issue. Here are the details:

Check related article: How to fix TM and Globe no signal issues

1. Check Your Area’s Network Coverage

Check the DITO 4G and 5G Coverage Map and make sure that your location is within their service area. If your area is not covered or has weak coverage, moving to a location with better signal strength might help.

Tip: If you frequently travel to areas with poor coverage, consider using a dual-SIM phone so you can switch between networks as needed.

2. Restart Your Phone

Sometimes, the connection issue is resolved by a simple restart. Here’s how to do it:

Turn off your phone.
Wait for 10 seconds.
Turn it back on and check if the signal is back.

3. Enable and Disable Airplane Mode

Airplane mode disconnects all wireless connections on your phone. Turning it on and off can refresh the network and help restore signal.

Swipe down from the top of your screen (on most phones) and tap the airplane icon. Wait for 30 seconds before turning it off again.

4. Reinsert Your SIM Card

Sometimes, dust or improper placement can cause signal issues. Turn off your phone and carefully remove your DITO SIM card.

Clean it gently with a soft cloth. Reinsert it securely into the SIM slot and turn your phone back on.

Important Note: Make sure your phone supports LTE or 5G networks. Otherwise, the SIM card won’t work even after reinserting it.

5. Manually Configure APN Settings

Incorrect APN settings can block your connection to the DITO network. Follow these steps to manually set up your DITO SIM APN:

Go to Settings > Mobile Network > Access Point Names.
Add a new APN with these details:

Name: DITO
APN: internet.dito.ph

Save the settings, and restart your phone.

6. Check for Scheduled Maintenance

DITO occasionally conducts maintenance work that may temporarily disrupt services in certain areas. Visit their official website or social media pages for announcements. You can also contact their customer service hotline for updates.

Important Note: Maintenance schedules are usually announced in advance. Keep an eye on DITO’s official channels for updates.

7. Update Your Phone’s Software

No signal or network issues can sometimes be caused by outdated software. Here’s how to update your device:

For Android: Go to Settings > About Phone > Software Update.

For iPhone: Navigate to Settings > General > Software Update.

Download and install any available updates before restarting your device.

Once your phone’s software is updated, check if the signal is back. If it is, you’re all set to load your DITO SIM.

8. Test Your SIM Card on Another Device

Insert your DITO SIM into another compatible phone. If the SIM works in another device, the issue is likely with your phone.

If it doesn’t work in the other device, you likely need a replacement SIM card.

Tip: Visit a nearby DITO Experience Store if you suspect that your SIM card is damaged or defective.

Also check the related article: DITO Balance Check Instantly

9. Contact Customer Support

If none of the above steps work, reach out to DITO customer support for help.

Hotline: Dial *185# using another phone.

App: Download the DITO App from the official app store to access live chat assistance.

FAQs

Your SIM card may show “No Signal” due to poor coverage, incorrect APN settings, or physical damage. Try restarting your phone or reinserting the SIM card. If issues persist, contact your carrier.

To fix “No Network Signal,” try these steps: restart your phone, reinsert the SIM card, clean it, reset APN or network settings, and ensure you’re in a location with good coverage. If the issue persists, test the SIM in another device or contact your carrier for assistance

Check if your device supports VoLTE (Voice over LTE) and is included in DITO’s list of compatible devices available on their website.

Conclusion

“DITO SIM No Signal” issues are common but usually easy to fix by following the guide above. If problems persist, contact DITO customer support for assistance. With DITO’s ongoing network expansion, users can expect better connectivity in the future.

Dito SIM No Signal Issue – Working Solution 2025