Most users face photo or selfie upload problems that include ‘registration failed’ or ‘upload picture less than 2 MB.’ during the TM and Globe sim registration. This minor problem can be solved by taking a few simple steps. Mostly photo upload problem occurs due to the size and quality of the picture.
For this purpose, take a photo with the mobile phone camera and then take a simple screenshot. In this way, the size of the photo is reduced.

Just click here for a step-by-step guide on how to Tm sim registration and make sure your SIM is properly registered and active.

Below we have provided a detailed piece of information that can help you to upload the selfie or photo properly while sim registration.

Selfie Upload Issues for TM sim registration

IssuePossible Solution
Selfie Fails to UploadCheck internet connection stability.
File Size Too LargeCompress or reduce the file size.
Incorrect File FormatEnsure selfie is in JPG, PNG, or JPEG.
Browser IssuesUse a different browser (e.g., Chrome).
Device CompatibilityTry a different device.
Cache and CookiesClear browser cache and cookies.
Server DowntimeRetry after some time during non-peak hours.

Selfie Upload Problem In tm sim registration

Tm SIM registration Photo/photo uploading problem is one of the most common issues that most users face while the sim registration. Here are some precautions that you should take to overcome can’t upload selfie in sim registration issue.
1. Take a proper selfie in which your whole face is completely visible.
2. Adjust your camera settings to low resolution to take a selfie with reduced size and resolution.
3. Take a screenshot of your captured photo. In this way, the size of the picture will be reduced.
4. If you face the issue while uploading the photo then compress the picture and reduce its size. For this purpose, you can use an image compressor available on the internet.
5. Your picture must be in JPG, JPG, PDF, or HEIC format. If you want to convert your picture in the required formats, then you can your image converter tool online.

Selfie Upload Problem In tm sim registration

Signal and Network Problem

Signal and network problems are one of the most common reasons for sim registration failure. Sometimes, registration of the sim failed due to poor network connection. To overcome this issue, make sure that you have a stable network connection. Wait for the network stability and try again with a good signal.

You can also use the TM SIM Registration App to easily register your SIM right from your phone, even if you have network problems. Just click here to download the TM SIM Registration App and complete your TM SIM registration.

Incorrect Information Problem

Sometimes the registration problem occurs due to providing inaccurate information. You can encounter this issue simply by providing the correct information. Here is the list of information that you should provide correctly during the Globe and TM sim registration.

  • OTP code received during registration
  • your name
  • id card number
provide correct documents in tm sim registration

Information required During Globe and TM SIM Registration for Minors

Here’s the list of information needed for minors:

  1. Minor’s Full Name
  2. Date of Birth
  3. ID Card Number
  4. Address
  5. Parent/Guardian’s Name
  6. Contact Number
  7. Relationship to Minor

To learn more about the tm sim registration for minors specific requirements and process, visit our detailed guide on TM SIM Registration for Minors

Cross-check the information before submitting the SIM registration application form. Make sure that you have entered the correct spelling and other information.
Always upload the proper and clear image of your official ID card. The required size of the ID card image is 2MB. You can use the image compressor to get the required size of the ID card. By following the above-given instructions, you can overcome the sim registration errors.

Can I register my Old TM sim?

No, you can not register the old SIM after July 30, 2023. However, you can register a new SIM card according to the SIM registration rules.

How to fix Globe, TM, and TNT Sim photo upload problems?
The photo upload issue occurs due to the size of the photo. You can get the required size of the photo by using image compressors. By uploading the proper selfie with the required size, you can solve the photo uploading issue.

Conclusion

The Photo uploading issue with the TNT, TM, and globe sim registration is very easy to solve. Just upload the photo in the required size and format. In some cases, the registration issues also occur due to inaccurate information. The issue also occurs due to poor signal connection. If you have any other issues or errors with TM SIM registration, you can visit here to find solutions for TM SIM registration errors


We have provided all the details to overcome the sim registration failed problem, and provide all the possible solutions. You can also contact the helpline for the solution of your problem. The helpline will provide you the solution of your problem.

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