Globe And TM Sim No Signal Issue: Working Solutions 2025

Some TM and Globe SIM users face a no signal issue after TM SIM registration. This issue can be resolved with some simple steps. If you are facing a no signal issue, follow the guide below before contacting support.

Note: The solution for both TM and Globe SIM will be the same.

No Signal issue on Globe and TM SIM banner

Globe And TM SIM No Signal Reason

The no network issue occurs due to various reasons. Here are the most common reasons for common errors:

  • Airplane mode enabled 
  • SIM not registered 
  • Weak network connection in your region
  • Mobile phone issue 
  • Damaged SIM card
  • Incorrect Mobile settings

Also Check related article: Globe SIM registration online 2025

Fix No Signal On Andriod

If you are an Android user and your SIM card has no service, here is how to solve it:

Android phone displaying No Signal error on GlobeTM SIM

Enable Airplane Mode

  1. Swipe down from the top of your screen and access quick settings.
  2. Enable Airplane Mode for 30 seconds, then disable it. In this way, your network connection will be refreshed. 

Restart Your Mobile Phone

Sometimes the no connection issue occurs due to a minor network issue. To solve this restart your mobile phone using a power button. If the network issue was due to a minor error, it would be resolved by restarting the phone. 

Reenter SIM Card

  • Turn off your phone and remove the sim card. 
  • Clean it with a soft cloth, and securely place back it in the tray. 
  • Turn on the phone and check for signal bars. 

Network Settings

  1. Reset your network settings: Go to Settings > System > Reset Options > Reset Wi-Fi, Mobile & Bluetooth
  2. Select your network manually: Go to Settings > Connections > Mobile Networks > Network Operators, then choose “Select Manually” and pick Globe/TM

Check Carrier Updates

Sometimes the “Globe and TM  Sim No network” error occurs due to carrier updates. Here is how to check the carrier updates to resolve the connection issues:

Check for updates under Settings > About Phone > Software Update.

If an update is available, follow the on-screen instructions to download and install it. Your phone might restart after the update. 

Once it’s back on, check if the signal issue is resolved. If not, try other troubleshooting steps or contact Globe support.

Ensure the sim card activation

If you have purchased a sim card recently, make sure that you have activated the sim by dailing 143#. In case, the sim in inactivate, contact Globe support for activation.

Insert The SIM in Another Mobile

If the connection is not activated after trying all the above methods, then check your sim with another mobile phone.  If it works, the issue might be with your original phone. If the SIM still has no signal, consider replacing it. 

Also Check related article: TM sim Common problems and solutions

TM No Service iOS Troubleshooting

If you are an iPhone user and facing TM  sim no network error, try the below-provided methods. 

iPhone displaying No Service error on TM network

Restart Your iPhone

Turn off your iPhone for 30 seconds and then turn it on. This can fix temporary network glitches

Reinsert the SIM Card

Turn off your iPhone, then remove the SIM card and insert it after 30 seconds. Ensure it’s properly seated. 

Toggle Airplane Mode

Swipe down from the top-right corner of the screen and go to the  Control Center.

Turn the airplane mode on, wait a few seconds and then disable it. This refreshes the network connection and hopefully, the issue will be resolved. 

Check iPhone Settings

  • Open Settings on your iPhone.
  • Tap Mobile Services and select Network Selection.
  • Make sure Automatic selection is enabled

Check Mobile Data Options

  • Go back to Settings > Mobile Data Options.
  • Tap on Voice & Data and ensure it is set to 5G On (or LTE if 5G is unavailable)

 If you are facing a slow internet issue, check out the TM SIM APN settings

Verify Date & Time Setting

  • Go to Settings > General > Date & Time.
  • Turn ON Set Automatically to avoid network issues caused by incorrect time zones.

Update iPhone Software

  • Open Settings > General > Software Update.
  • If an update is available, install it. Restart your phone and check the signal.

Reset Network Settings

  • Go to Settings > General > Transfer or Reset iPhone.
  • Tap Reset > Reset Network Settings.
  • Enter your passcode and confirm the reset. This will clear stored network configurations and help fix connectivity issues.

Try Your SIM in Another Phone

Insert your TM SIM into another unlocked phone. If it works, the issue might be with your original phone. If the SIM still has no signal, consider replacing it. 

Note: Hopefully, the no signal issue will be resolved by following the above methods. But in case, if you are still facing the issue, contact TM sim support

SIM No Connection In Abroad

If you are abroad and facing a network connection issue with your Globe or TM sim card, fix it by using the below-given methods:

Enble International Roaming

  • Android: Go to Settings > Connections > Mobile Networks > Enable Roaming.
  • iPhone: Navigate to Settings > Cellular > Cellular Data Options > Enable Roaming.

Also Check: Dito SIM APN Settings

 Manually Select a Network

  • Android: Go to Settings > Connections > Mobile Networks > Network Operators, then choose “Select Manually” and pick the strongest local network available.
  • iPhone: Go to Settings > Cellular > Network Selection and turn off Automatic selection. Choose the strongest local network manually.

 Restart Your Phone

  • Turn off your phone for 30 seconds and then turn it back on. This can fix temporary network glitches.

Check for Carrier Updates

  • iPhone: Go to Settings > General > About. If an update is available, install it.
  • Android: Check for updates under Settings > About Phone > Software Update.

Verify Roaming Activation

  • Contact your carrier to confirm that international roaming is activated on your account. Ensure you have adequate credit or a valid roaming package.

Inspect Your SIM Card or eSIM

  • Remove the SIM card, clean it gently, and reinsert it. If you’re using an eSIM, ensure the correct profile is activated.

Tip: Switch between 4G, 3G, and 2G modes to see if a lower bandwidth works.

If the issue persists, use alternate communication methods (Wi-Fi or another device) to reach customer support.

FAQ

  • Check Airplane Mode
  • SIM Card Placement
  • SIM Card Activation
  • Network Coverage
  • Roaming Settings
  • SIM Card Damage
  • Network Provider Issues
  • Software Updates
  • Network Mode
  • SIM Card Compatibility
  • APN Settings
  • Restart Your Phone
  • Check for Carrier Updates
  • Inspect the SIM Card Tray
  • Try Another Device

Conclusion

TM  sim no signal issue can be easily resolved in both Android and iOS devices. You can boost the TM  sim signal by following the above guide. You can also consider TM SIM replacement with the same number if the issue is not solved. If you are still facing any issues related to the TM  sim signal comment below or contact the Globe sim support

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