Dito Sim No Signal Issue – Working Solution 2025
The “Dito SIM no signal” so your phone cannot connect to the DITO network. The no signal issue has various reasons, such as weak coverage, incorrect settings, or hardware issues. Below is the step-by-step guide to solve the Dito SIM service error.
Fix Dito SIM No Signal
There are various causes and solutions to fix the no service issue of Dito SIM. The details are as follows:
Check related article: How to fix the TM and Globe No signal Issue
1. Check Your Area’s Network Coverage
Check the DITO 4G and 5G Coverage Map and make sure that your location is within their service area. If your area is not covered or has weak coverage, moving to a location with better signal strength might help.
Tip: If you frequently travel to areas with poor coverage, consider using a dual-SIM phone so you can switch between networks as needed.
2. Restart Your Phone
Sometimes, the connection issue is resolved by a simple restart. Here is how to do it:
- Turn off your phone.
- Wait for about 10 seconds.
- Turn it back on and check if the signal returns.
3. Enable and Disable Airplane Mode
Airplane mode disconnects all wireless connections on your phone. Turning it on and off affects the network connection.
Swipe down from the top of your screen (on most phones) and tap the airplane icon. Wait for 30 seconds before turning it off again.
4. Reinsert Your SIM Card
Sometimes, dust or improper placement can cause signal issues. For this purpose, turn off your phone and remove your DITO SIM card carefully.
Clean it gently with a soft cloth. Reinsert it securely into the SIM slot and turn your phone back on.
Important Note: Make sure you’re using a phone that supports LTE or 5G networks before reinserting your SIM card.
5. Manually Configure APN Settings
Incorrect APN settings can block your connection to the DITO network. Follow these steps to manually set up your Dito Sim APN:
- Go to Settings > Mobile Network > Access Point Names.
- Add a new APN with these details:
Save the settings and restart your phone.
6. Check for Scheduled Maintenance
DITO occasionally conducts maintenance work that may temporarily disrupt services in certain areas. Visit their official website or social media pages for announcements. You can also contact their customer service hotline for updates.
Important Note: Maintenance schedules are usually announced in advance, so keep an eye on official channels for updates.
7. Update Your Phone’s Software
Sometimes, the no signal and network issue occurs due to outdated software. Here is how to update the software of our device.
For Android: Go to Settings > About Phone > Software Update.
For iPhone: Navigate to Settings > General > Software Update.
Download and install any available updates before restarting your device.
8. Test Your SIM Card on Another Device
Insert your DITO SIM into another compatible phone. If the SIM works in another device, the issue is likely with your phone.
If it doesn’t work on another device either, you may need a replacement SIM card.
Tip: Visit a nearby DITO Experience Store if you suspect that your SIM card is damaged or defective.
9. Contact Customer Support
If all the above solutions fail, contact the Dito support. The support details are as follows:
Hotline: Dial *185# using another phone.
App: Download the DITO App from here for live chat assistance.
Fix Dito SIM No Signal
Conclusion
“DITO SIM No Signal” issues are common but often easy to resolve by following the above guide. If problems persist, contact DITO’s customer support for assistance. With DITO’s ongoing network expansion, users can expect better connectivity in the future.
