GOMO SIM Registration 2025 || Activate in 3 Minutes

After the SIM registration act, everyone must register their Gomo card and eSIMs. Gomo SIM Registration is simple and easy, like TM SIM registration. Below is the step-by-step guide to register the Gomo SIM card.

Register Gomo SIM

How to Register Gomo SIM

There are two methods to register the SIM. You can choose any of the methods according to your ease. The step-by-step tutorial with screenshots is provided below:

Register via the app
Register at Gomo stores

Steps to register a Gomo SIM: via app or in-store

Note: The registration process for Gomo SIM is the same for individuals, minors, companies, and tourists. However, each requires specific details and documents.

Register via Gomo App

Here is how to register a Gomo SIM via the official Gomo app:

Step 1: First of all, download the Gomo app on your mobile phone.

Download Gomo app

Step 2: Open the app and log in to your account. Create an account if you don’t have one already. Click on the ‘Activate Your SIM‘ button to activate your SIM.

User logging into mobile app to activate Gomo SIM card

Step 3: The Gomo number can be found on the packaging of your SIM. For the eSIM, the number will be available in the confirmation email.

Step 4: Enter your Gomo number and follow the on-screen instructions.

Step 5: Once the account is created, go to the SIM registration option.

Step 6: Step 6: You will receive a registration form. Fill out the form with the required details. The details include:

Mobile number
Complete name
Date of birth
Suffix
Country
Registration Type

Step 7: Upload the required documents for ID verification. Ensure that you upload the correct documents.

User uploading ID documents for verification

Step 8: Once done, click the submit button to complete your registration form.

Step 9: Gomo will review your application. If approved, you will receive a verification code via SMS.

Mobile screen showing application approval status and SMS verification code

Step 10: Enter the code and activate Gomo SIM.

Congratulations! You have successfully registered your Gomo SIM.

Note: Keep in mind that the registration procedure can change based on the app version. So, follow the on-screen instructions to complete the registration smoothly.

Register at Gomo Stores

Here is how you can register your SIM at Gomo Stores.

Visit your nearest Gomo store and bring the required documents with you.
The attendant will ask you to provide the documents and information.
Follow the attendant’s instructions to successfully register your Gomo SIM.

Note: Always provide accurate details and documents for successful registration; otherwise, your application will be rejected.

This way, you can register and activate your Gomo SIM. In case of any issues, contact the Gomo helpline for assistance.

If you want to register your Dito SIM, please visit our Dito SIM registration step-by-step guide.

Check Gomo SIM Registration Status

Here is how to check your registration status:

Check Via App

Open the app and log in to your account using the 6-digit PIN.
Navigate to the SIM card section within the app. Here, you can view the registration status of your SIM.

Check Via Code

There are two methods to check via code:

Open the dial pad on your mobile phone and dial *808#.
Send an SMS with “REG” to 8088 to check your registration status.

Online Portal

Visit the official Gomo portal and log in to your account. Navigate to the SIM card section or the account settings section to check your registration status.

If you encounter any issues or need further assistance, you can reach out to Gomo customer service through the Gomo app or the Gomo website.

Requirements for Gomo SIM Registration

The requirements vary based on the type of SIM registration. Here are the details:

For Individuals

For individuals, the required documents and information for SIM registration are as follows:

Full Name
Date of Birth
Government-Issued ID:
- Philippine Passport
- Driver’s License
- PhilID
- Postal ID
- UMID (Unified Multi-Purpose ID)
- Voter’s ID
- GSIS e-Card
- SSS ID
- Pag-IBIG ID
- PRC ID (Professional Regulation Commission ID)
Philippine Identification Number (PhilID)
Clear Photo (e.g., recent passport-sized photo)

Infographic with a thinking face showing required SIM registration document

If you’re worried about the Sun SIM registration requirements, don’t worry. Just click here to see all the step-by-step requirements for Sun SIM registration!

For Minors

The SIM for minors will be registered in the name of the parent or guardian. The requirements are as follows:

Full Name
Date of Birth
Parent or Guardian’s Information:
- Full Name
- Address
- Government-Issued ID (same as required for individuals)

4. Proof of Relationship (e.g., birth certificate, legal guardianship papers)

For Corporations

The requirements for companies and corporations are as follows:

Company Name
Registration Number
Securities and Exchange Commission (SEC) Registration
Authorized Representative:

Full name of the individual authorized to register the SIM card on behalf of the corporation.
Official position of the authorized representative within the company (e.g., CEO, President, Manager).

Identification Documents: The authorized representative must provide valid government-issued identification, such as:

Philippine Passport
Driver’s License
Philippine National ID (PhilID)
Postal ID
UMID
Voter’s ID
GSIS e-Card
SSS ID
Pag-IBIG ID
PRC ID

For Foreign Tourists

The requirements for tourists are as follows:

Valid Passport
Proof of Address in the Philippines (e.g., hotel booking or affidavit from the property owner)
Return Ticket

Note: For foreign tourists, the registered Gomo SIM will only be valid for 30 days. The SIM will be automatically deactivated after that period

SIM Registration Errors

Many users face several errors while registering their SIM cards. Here I have discussed the issues with their working solution. TM SIM users can also check for TM SIM errors.

ID And Selfie Issue

This issue occurs due to a blurred or invalid image. To overcome this, always upload a clear and up-to-date image of your IDs and a selfie. Also, make sure to upload the file of the recommended size.

Registration Failed

The registration fails due to invalid details. To solve this always provide accurate and up-to-date details. Provide the details such as name, number, and date of birth according to the official documents.

Portal or App Not Loading

The loading issue occurs due to the slow internet connection. Make sure that you have a stable internet connection. In addition to this, always use the latest version of the Gomo Sim app.

OTP Not Received

It is due to the low network connection. Wait for at least fifteen minutes, and you will get OTP. If the OTP is still not received, then try again.

Time Out

Time-out error mostly occurs due to the server being down. It occurs during the peak time, and the server crashes due to high traffic. Therefore. Try after the peak hours to overcome this problem.

GOMO SIM already registered

The “GOMO SIM already registered” issue typically arises when users attempt to register a SIM that has already been linked to their account or personal information.

Why Registering Your Gomo SIM is Essential

You must register your Gomo SIM card to continue using mobile services and enjoy key benefits. Here’s why registration is crucial:

All mobile users must register their Gomo SIM cards under Republic Act 11934, also known as the SIM Registration Act. Unregistered SIM cards will be deactivated and become unusable.

SIM registration helps prevent crimes and scams by verifying the user’s identity. Registering your Gomo SIM is essential to protect yourself from fraud.

Gomo Helpline

If you experience any issues with your Gomo SIM, reach out to the Gomo Helpline. The customer care team will help you resolve the issue. The helpline details are as follows:

Webchat Support

Use the GOMO webchat feature on the GOMO website. The chat icon is located in the bottom-right corner of the screen for quick access to Gomo webchat support.

Webchat hours:

Monday to Friday: 9:00 AM – 7:00 PM
Saturday & Sunday: 9:00 AM – 5:00 PM

Additionally, you can visit Gomo stores for in-person assistance. The attendants will provide helpful support for any Gomo SIM-related issues.

FAQs

Yes, GOMO eSIM supports 5G connectivity, provided your device is 5 G-compatible and you are within a 5G coverage area. It also falls back to LTE when 5G is unavailable

To activate your GOMO eSIM, purchase it via the GOMO app, scan the QR code in your device settings, and complete activation through the app.

Yes, you can use your GOMO SIM internationally by activating a roaming promo through the GOMO app. These promos provide data roaming but do not support outgoing calls or SMS. Ensure that data roaming is enabled on your device and update your Access Point Name (APN) settings if needed.

Yes, you can port your existing phone number to GOMO during activation by selecting the “Keep My Number” option and following the instructions provided in the app.

If your GOMO SIM activation fails, ensure your device is unlocked and compatible, double-check the information provided, and contact GOMO customer support for assistance.

Conclusion

Gomo SIM registration is required for both new and existing Gomo users.The process of registration and activation is straightforward. You can register your Gomo SIM card through the Gomo app or by visiting any Gomo store. Above, we have provided a detailed guide to register a Gomo SIM. If you have any issues, please leave a comment or contact the Gomo Helpline for support.

Gomo Sim Registration [Official Link] 2025