Gomo SIM Registration [Official Link] 2025
After the SIM Registration Act, everyone must register their Gomo SIM card and eSIMs. Gomo SIM registration is simple and easy, just like TM SIM registration. Below is a step-by-step guide to registering your Gomo SIM card.
How to Register a Gomo SIM
There are two methods to register the GOMO SIM in the Philippines. You can choose whichever method is most convenient for you. We’ve provided a complete tutorial with screenshots for both methods below:
- Register via the Gomo app
- Register at a Gomo store
Register via the Gomo App
Here’s how to register your Gomo SIM using the official Gomo app:
Step 1: First, download the Gomo app on your mobile phone.
Step 2: Open the app and log in to your account. If you don’t have one, create a new account. Then, tap the “Activate Your SIM” button to start the activation and registration process.
Step 3: You can find your Gomo number on the SIM card packaging. If you’re using an eSIM, the number will be provided in the confirmation email.
Step 4: Enter your Gomo number and follow the on-screen instructions to proceed.
Step 5:You will receive a registration form. Fill out the form with the required details. The details include:
Step 6: Upload the required documents for ID verification. Make sure the documents are clear, valid, and match the information you provided.
Step 7: Once you’ve completed the form and uploaded your documents, click the Submit button to complete your SIM registration.
Step 8: Gomo will review your application. If it’s approved, you’ll receive a verification code via SMS.
Step 9: Enter the verification code to complete the registration and activate your Gomo SIM.
Congratulations! Your Gomo SIM has been successfully registered.
Register at Gomo Stores
Here’s how you can register your Gomo SIM at a Gomo store.
This way, you can register and activate your Gomo SIM at Gomo Stores. If you encounter any issues, contact the Gomo helpline for assistance.
If you want to register your DITO SIM, please visit our step-by-step DITO SIM registration guide.
Check Gomo SIM Registration Status
Here is how to check your Gomo SIM registration status:
Check via App
- Open the Gomo app and log in using your 6-digit PIN.
- Go to the SIM card section in the app.
- Your SIM registration status will be displayed there.
Check via Code
You can check your registration status via code using either of the following methods:
- Open your phone’s dial pad and dial *808#.
- Send an SMS with “REG” to 8088 to receive your registration status.
Online Portal
Visit the official Gomo website and log in to your account. Then, go to the SIM card section to check your registration status.
If you encounter any issues or need assistance, contact Gomo customer service through the app or official website.
Requirements for Gomo SIM Registration
Gomo makes SIM registration easy. What you need depends on the type of SIM you are registering. Here’s what you’ll need to get started:
For Individuals
For individuals, to register your SIM, you need to provide the following documents and information:
- Full name
- Date of birth
- One valid government-issued ID (any of the following):
- Philippine Passport
- Driver’s License
- PhilID (Philippine Identification Card)
- Postal ID
- UMID (Unified Multi-Purpose ID)
- Voter’s ID
- GSIS e-Card
- SSS ID
- Pag-IBIG Loyalty Card
- PRC ID (Professional Regulation Commission ID)
- A clear, recent photo (passport-sized or selfie for verification)
Not sure about the Sun SIM registration requirements? Just click here to view the step-by-step guide!
For Minors
Parents or guardians must register the SIM under their own name on behalf of the minor. Here are the required documents:
- Minor’s full name
- Minor’s date of birth
- Parent or guardian’s full name
- Parent or guardian’s address
- One valid government-issued ID of the parent or guardian (same as required for individuals)
- Proof of relationship (e.g., birth certificate or legal guardianship documents)
For Corporations
Companies must submit the following documents for Gomo SIM registration:
- Company name
- Registration number
- SEC (Securities and Exchange Commission) registration
- Authorized representative’s details:
- Full name of the authorized representative
- Official position in the company (e.g., CEO, President, Manager)
Identification Documents: The authorized representative must provide a valid government-issued ID, such as:
- Philippine Passport
- Driver’s License
- Philippine National ID (PhilID)
- Postal ID
- UMID
- Voter’s ID
- GSIS e-Card
- SSS ID
- Pag-IBIG ID
- PRC ID
For Foreign Tourists
Tourists must provide the following documents:
- Valid Passport
- Proof of Address in the Philippines (e.g., hotel booking or affidavit from the property owner)
- Return Ticket
Gomo SIM Registration Errors
Many users encounter errors while registering their Gomo SIM cards. Below are the common issues and how to fix them.TM SIM users can also check for TM SIM errors.
ID And Selfie Issue
This issue occurs due to a blurred or invalid image. To overcome this, always upload a clear and up-to-date image of your IDs and a selfie. Also, make sure to upload the file of the recommended size.
Registration Failed
The registration fails due to invalid details. To solve this always provide accurate and up-to-date details. Provide the details such as name, number, and date of birth according to the official documents.
Portal or App Not Loading
The loading issue occurs due to the slow internet connection. Make sure that you have a stable internet connection. In addition to this, always use the latest version of the Gomo Sim app.
OTP Not Received
It is due to the low network connection. Wait for at least fifteen minutes, and you will get OTP. If the OTP is still not received, then try again.
Time Out
Time-out error mostly occurs due to the server being down. It occurs during the peak time, and the server crashes due to high traffic. Therefore. Try after the peak hours to overcome this problem.
GOMO SIM already registered
The “GOMO SIM already registered” issue typically arises when users attempt to register a SIM that has already been linked to their account or personal information.
Why Registering Your Gomo SIM is Essential
You must register your Gomo SIM card to continue using mobile services and enjoy key benefits. Here’s why registration is crucial:
All Gomo users must register their SIM cards under Republic Act 11934 (SIM Registration Act). Unregistered SIM cards will be deactivated and become unusable.
SIM registration helps stop scams and crimes by confirming the user’s identity. Registering your Gomo SIM helps protect you from fraud.
Gomo Helpline
If you experience any issues with your Gomo SIM, reach out to the Gomo Helpline. The customer care team is ready to assist you. The helpline details are as follows:
Webchat Support
Use the webchat feature on the Gomo website. Click the chat icon at the bottom-right corner of the screen to start chatting with support.
Webchat Working Hours:
- Monday to Friday: 9:00 AM – 7:00 PM
- Saturday & Sunday: 9:00 AM – 5:00 PM
You can also visit Gomo stores for in-person help. The staff can assist you with any Gomo SIM issues.
FAQs
Conclusion
Gomo SIM registration is required for all new and existing users. The registration and activation process is simple. You can register your Gomo SIM using the app or by visiting a Gomo store. We’ve included a complete step-by-step guide above. If you run into any issues, feel free to comment or contact the Gomo Helpline.
Thanks for the help
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