The deactivation of a TM sim card is very easy as it includes a few simple steps. In some situations, it is necessary to deactivate the SIM card.
Sometimes the users want to deactivate the TOuch mobile sim for personal reasons.
Here we have provided the detailed information to deactivate the tm sim card. We have provided the Four effective methods that you can use to deactivate your tm sim card. You can use any of the methods according to your personal preferences.
If you’re interested in a detailed guide on the TM SIM registration process, check it out here.
TM SIM Deactivation Information
Item | Details |
---|---|
Deactivation Methods | Online or by calling customer support (888) |
Cost | Free |
Reactivation | Not possible; need a new SIM |
Timeframe | Instant, up to 24 hours |
Pre-deactivation Steps | Back up contacts and transfer balance |
Data Retention | Some data may be retained by TM |
Documents Needed | Valid ID and registered mobile number |
How to Deactivate TM SIM Card
There are Four methods by which you can deactivate the sim. All the methods are effective.
1. Customer Helpline service
The helpline provides the solution for every issue of their customers. You can deactivate the sim with the help of customer care by following the below-mentioned steps.
- First of all, call 808 or *888# by your TM or Globe sim.
- Provide the asked details. Usually, details like user name, ID card number, and sim number are required.
- Asked the support member to deactivate your sim.
- Provide the reason for deactivation.
- The sim will be deactivated within 24 hours. If it is taking more time for deactivation, contact the support once again.
Visit Globe Store
It is the best method for the tm sim deactivation. Visit your nearest Globe store and ask for Touch Mobile sim Deactivation. Bring the following documents among you while visiting the store.
- A Valid ID
- Sim Ownership proof.
- The staff will verify the sim ownership and start the sim deactivation process. The sim will be deactivated in a few minutes.
Deactivate Sim through the GlobeOne App
It is also an effective way that can be used for the deactivation of the tm sim online. In this way, the Globe One app is used for the deactivation. You can download Globe One app or tm sim registration app easily from here.
Here are the steps that are involved in the sim deactivation. Follow the steps for successful deactivation.
- Open the GlobeOne app on your mobile.
- Go to the support section and click on the Sim deactivation button.
- Provide the required information and follow the screen instructions
Using NTC Website for tm sim deactivation
The NTC website is another option for sim deactivation that works only to deactivate lost sim cards.
Follow the steps given below to deactivate your lost Toych Mobile sim card using the NTC website.
- First, of the all, visit the NTC website.
- You will find a complaint form on the website. On the form, fill user name section.

3. Now upload the required documents. The required documents are mentioned below. Copy of official ID. (government-issued ID, student ID for students, or birth certificate/NBI clearance if no ID is available)

4. Now, enter the number of the lost SIM and a valid email address.
5. Write a short note to explain your complaint and upload it.

6. Click on the submit button and wait for confirmation
7. You will receive a confirmation soon.
Steps to Deactivate a TM SIM for Minors
Follow these steps to Deactivate a TM SIM for Minors
- Parental Consent: A parent or guardian must be present.
- Contact TM: Go to a TM store or call 888.
- Provide IDs: Bring the minor’s SIM and IDs for both.
- Follow Instructions: Staff will help you with the process.
- Confirm Deactivation: Check that the SIM is deactivated.
If you’re interested in TM SIM registration for minors, just click here!
Reason for sim deactivation
There are several reasons based on which sim deactivation can be considered. Here is the list of some reasons behind sim deactivation.
Phone lost or stolen
It is very necessary to deactivate the SIM in such cases to avoid the illegal use of your SIM card.
Sim Replacement
In the case of sim replacement, you have to deactivate your current sim for activation of a new sim card.
No more need
Sometimes the users switch to any other network therefore they do not need a sim anymore. sometimes some other reasons are involved due to which, the sim deactivation step is taken.
Precautions for TM SIM Deactivation
Take the following precautions before deactivating a Tm mobile sim card.
Contacts Backup
Back up all your important contacts. After the deactivation, all the contacts will be lost permanently.
Pay the remaining bills
Make sure to pay all the remaining bills before you deactivate your sim.
Conclusion
We have provided all the methods that can be used for the tm sim deactivation. All the methods are effective and can be used for successful deactivation. Once the is deactivated, it will be gone permanently. So think well before the deactivation.
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