Globe And TM Sim No Signal Issue: Working Solutions 2025

Some TM and Globe SIM users face a no signal issue after TM SIM registration. This issue can be resolved with some simple steps. If you are facing a no signal issue, follow the guide below before contacting support.

Note: The solution for both TM and Globe SIM will be the same.

No Signal issue on Globe and TM SIM banner

Reasons Why Globe and TM SIMs Have No Signal

The “no network” issue can occur due to several common causes. Below are the most frequent causes:

  • Airplane mode is enabled
  • SIM card is not registered
  • Weak or unstable network signal in your area
  • A problem with the mobile device
  • A damaged or faulty SIM card
  • Incorrect mobile settings
  • Incorrect APN or network settings

Also Check related article: Globe SIM registration online 2025

How to Fix the “No Signal” Issue on Android

If you’re using an Android phone and your TM or Globe SIM shows “No Service,” don’t worry. Here are tried-and-tested steps to fix the no signal issue on your TM or Globe SIM.

Android phone displaying No Signal error on GlobeTM SIM

Enable Airplane Mode

  1. Swipe down from the top of your screen and access quick settings.
  2. Turn on Airplane Mode for 30 seconds, then turn it off. This will refresh your network connection.

Restart Your Mobile Phone

Sometimes, a “No Service” issue occurs due to a minor network glitch.To fix it, restart your phone using the power button. If the issue is minor, restarting your phone should resolve it.

Reinsert SIM Card

  • Turn off your phone and remove the SIM card.
  • Gently clean it with a soft cloth, then reinsert it properly into the SIM tray.
  • Turn your phone back on and check if the signal bars appear.

Network Settings

  1. Reset your network settings: Go to Settings > System > Reset Options, then tap “Reset Wi-Fi, Mobile & Bluetooth.
  2. Select your network manually: Go to Settings > Connections > Mobile Networks > Network Operators. Tap “Select manually,” then choose Globe or TM from the list.

Check Carrier Updates

Sometimes, the no network issue on your Globe or TM SIM is caused by pending carrier updates. Here’s the exact way to check for carrier updates on your device:

Go to Settings > About Phone > Software Update, and check for any available updates.

If an update is available, follow the on-screen instructions to download and install the update. Your phone will automatically restart once the update is complete.

If not, try the remaining troubleshooting steps or contact Globe customer support for assistance.

Ensure that your SIM card is activated

If you’ve recently purchased a SIM card, ensure it’s activated by dialing 143#. If your SIM is still inactive, contact Globe support for assistance with activation.In case your SIM is inactive, it will show a no signal issue.

Insert the SIM into Another Phone

If the connection still doesn’t work after trying all the above methods, insert your SIM into another mobile phone to test it. If it works, the issue is with your original phone. If the SIM still shows no signal, it needs to be replaced.

Also Check related article: TM sim Common problems and solutions

TM No Service iOS Troubleshooting

If you’re an iPhone user and your TM or Globe SIM shows a “No Service” error, follow the verified steps below to resolve it.

iPhone displaying No Service error on TM network

Restart Your iPhone

Turn off your iPhone for 30 seconds, then turn it back on. This can fix temporary network glitches.

Reinsert the SIM Card

Turn off your iPhone, remove the SIM card, wait 30 seconds, then insert it back in. Make sure it’s properly seated in the tray.

Toggle Airplane Mode

Swipe down from the top-right corner of the screen to open the Control Center.

Turn on Airplane Mode, wait a few seconds, then turn it off. This refreshes the network connection and resolves the issue.

Check iPhone Settings

  • Open the Settings on your iPhone.
  • Tap Mobile Services, then select Network Selection.
  • Make sure Automatic selection is enabled.

Check Mobile Data Options

  • Go to Settings > Mobile Data Options.
  • Tap Voice & Data and ensure it is set to 5G On (or LTE if 5G is unavailable).

 If you are facing a slow internet issue, check out the TM SIM APN settings

Verify Date & Time Settings

  • Go to Settings > General > Date & Time.
  • Turn on ‘Set Automatically’ to avoid network issues caused by incorrect time or time zone settings.

Update iPhone Software

  • Open Settings > General > Software Update.
  • If an update is available, install it. Once the update is complete, restart your iPhone and check the signal.

Reset Network Settings

  • Go to Settings > General > Transfer or Reset iPhone.
  • Tap Reset > Reset Network Settings.
  • Enter your passcode and confirm. This will erase saved network settings and may fix connection problems.

Try Your SIM in Another Phone

Insert your TM SIM into another unlocked phone. If it works, the issue might be with your original phone. If the SIM still has no signal, consider replacing it. 

These steps usually fix the no-signal issue. If your TM SIM or Globe SIM still has no signal, contact TM SIM support for help.

How to Fix SIM No Connection Abroad

If you are abroad and facing a network connection issue with your Globe or TM SIM card, fix it by using the methods given below:

Enable International Roaming

  • Android: Go to Settings > Connections > Mobile Networks > Enable Roaming.
  • iPhone: Go to Settings > Cellular > Cellular Data Options > Enable Roaming.

Also check: DITO SIM APN settings

 Manually Select a Network

  • Android: Go to Settings > Connections > Mobile Networks > Network Operators. Tap “Select Manually” and choose the strongest local network.
  • iPhone: Go to Settings > Cellular > Network Selection. Turn off “Automatic,” then choose the strongest local network.

 Restart Your Phone

  • Turn off your phone for 30 seconds, then turn it back on. This can fix temporary network glitches.

Check for Carrier Updates

  • iPhone: Go to Settings > General > About. If an update is available, install it.
  • Android: Go to Settings > About Phone > Software Update, then check for and install any available updates.

Verify Roaming Activation

  • Contact your carrier to confirm that international roaming is activated on your account. Make sure you have enough credit or a valid roaming package.

Inspect Your SIM Card or eSIM

  • Remove the SIM card, clean it gently, and reinsert it. If you’re using an eSIM, ensure the correct profile is activated.

Tip: Switch between 4G, 3G, and 2G modes to check if a lower network mode connects.

If the issue persists, use alternative communication methods (Wi-Fi or another device) to contact customer support.

FAQ

  • Check Airplane Mode
  • SIM Card Placement
  • SIM Card Activation
  • Network Coverage
  • Roaming Settings
  • SIM Card Damage
  • Network Provider Issues
  • Software Updates
  • Network Mode
  • SIM Card Compatibility
  • APN Settings
  • Restart Your Phone
  • Check for Carrier Updates
  • Inspect the SIM Card Tray
  • Try Another Device

Conclusion

The TM SIM or Globe SIM no-signal issue can usually be fixed on both Android and iOS devices. You can boost the TM or Globe SIM signal by following the above guide. You can also consider TM SIM replacement with the same number if the issue is not solved. Still having issues? Leave a comment below or contact Globe SIM support for further help.

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6 Comments

  1. HOW WE CAN REGISTER IF THERE IS NO SIGNAL TO RECEIVE THE REGISTRATION OTP ? AND ITS NOT WORKING ROAMING TOO FOR REGISTER OTP CODE ?

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